Terms of Service

Who we are

Weader Performance LLC is a strength coaching business at 3375 E Shea Blvd, Suite N, Phoenix, AZ 85028. In these terms, “we” and “us” mean Weader Performance LLC, and “you” means a client or a visitor to this website. By paying for coaching or using this site, you agree to these terms.

If you signed an In-Person Training agreement, an Online Coaching agreement or a liability waiver with us, that document also applies. Where it differs from these terms, the signed document controls.

Who can sign up

You must be 18 or older to buy coaching. We do not coach anyone under 18.

Coaching services

• In-Person Coaching: coached sessions at our Phoenix location, up to the number of sessions per week in your membership, plus nutrition guidance and programming for workouts on your own.
• Online Coaching: a training program delivered through the Superset app, a monthly check-in call, a quarterly progress review call, form-review and coaching videos, and replies to messages within one business day.
• Hybrid Coaching: a mix of the two, as described in your agreement.

The price and what is included are shown when you sign up and in your agreement.

Billing and renewal

• Memberships are billed monthly in advance through Stripe and renew automatically each month until you cancel.
• New memberships are billed on the 1st of each month. If you start partway through a month, your first payment covers only the rest of that month.
• Card details are entered directly into Stripe. We never see or store full card numbers.
• If a payment fails, we will contact you. Coaching may pause until the balance is paid.
• If we change your price, we will tell you at least 30 days before the new price takes effect, for both In-Person and Online Coaching. You can cancel before then.

Cancelling your membership

You can cancel at any time by email or text. Cancel before your next billing day and you will not be charged again. Your coaching continues through the end of the month you already paid for. There is no cancellation fee.

In-person sessions

• Sessions are booked within your membership’s weekly limit. Unused sessions do not carry over to the next month.
• If you cancel a session with at least 2 hours’ notice, you can make it up within 14 days.
• Sessions cancelled with less than 2 hours’ notice, and missed sessions, count as used.
• The studio where we train may ask you to sign its own waiver.

Refunds and exceptions

Payments are not refunded for unused sessions or partial months. Credits, extra make-up sessions or a hold on your membership for travel, illness or injury are at our discretion. Ask us and we will work with you.

Your health and safety

• We are fitness coaches, not doctors or physical therapists. Nothing we provide is medical advice, diagnosis or treatment.
• Check with your doctor before starting a new exercise program, especially if you have a medical condition, an injury or are pregnant.
• Tell us about any injury, condition, medication or change in your health that could affect your training, and keep us updated.
• Stop and tell us if something causes pain, dizziness or anything that feels wrong. For Online Coaching, you train on your own, so use good judgment with equipment and loads.
• Exercise carries a risk of injury. You take part voluntarily and accept that risk, as set out in your waiver or agreement.

Results

Testimonials, reviews and before-and-after results on this site are from real clients. Results vary from person to person with starting point, health history, consistency and effort. We do not guarantee any specific result.

Your program and our content

Programs, videos and other coaching material we create are for your own personal use. Please don’t share, resell or publish them. The content on this website belongs to Weader Performance LLC.

Our responsibility

We coach with care, but the website and coaching are provided as described, without other promises. To the extent the law allows, Weader Performance LLC is not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing here limits liability that cannot be limited by law.

Ending coaching

We may end coaching if a client is abusive, unsafe or does not pay. If we end coaching for any other reason, we will refund any unused part of the month you paid for.

Privacy

Our Privacy Policy explains how we collect, use and protect your information.

Governing law

These terms are governed by the laws of the State of Arizona. If a dispute comes up, please contact us first so we can try to fix it directly.

Changes to these terms

If we change these terms, we will update the date at the top of this page. If a change affects current clients, we will tell you by email or text before it applies.

Contact

Weader Performance LLC
3375 E Shea Blvd, Suite N, Phoenix, AZ 85028
tyler@tylerweader.com · (570) 716-7873